Ideation
Storyboarding
To visualize different situations in which users might engage with the proposed solution, the storyboarding tool was used. This particular scenario highlights the challenges recruiters encounter during the candidate selection process.
Usability Testing
Usability testing was conducted with 6 participants
Insights
Introducing Interactive Tutorials: The users want the platform to guide them through its key functionalities with engaging tutorials, including video demos and interactive walkthroughs, to enhance familiarity and ease of use.
Enhanced Progress Tracking: Users wanted visual progress indicators, such as progress bars or checklists, particularly during multi-step processes like profile completion or interview setup, providing a clear view of their progress and remaining steps.
Customized User Dashboard: Users wanted personalized dashboard displaying crucial information like upcoming interviews and actionable items.
Instant Notifications for Key Updates: notifications to alert users about significant events, like profile views by companies or new job opportunities matching the users profile.
Final Designs
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The 1: A One Way Interview Platform
Project Overview
“THE 1” is a one - way pre screening tool which employers use to determine if the candidate should move forward to the next round of interviews.In this way the applicants have to record a video of themselves and answer the questions asked by the recruiters. The applicants can submit theapplication as per their time convenience
Project Details
Role :
UX Researcher
Duration :
September - December 2022
Figma, Miro
Tools :
Team Members
Prajakta Darade
Atharva Harne
Adarsh Devineni
Problem Statement
As a recruiter or hiring manager, when conducting the recruitment process, I want to efficiently evaluate a large pool of candidates while maintaining fairness and reducing biases, so I can identify the best talents irrespective of their background or location. However, traditional interview methods are tedious, time-consuming, and often influenced by unconscious biases, potentially impacting fair and efficient hiring."
The Process
Competitive Analysis
An in depth Competitive analysis of few Platforms which have One way Interview system was done. Some of these platforms were Willow, Glider AI, FLexJobs .
Affinity Mapping
User Personas
Based on the research, 3 personas were created to understand the user groups in detail in form of Empathy and Journey Map.
1) Applicants (freshers)
2) Applicants (experienced)
3) Recruiters
Shrishti Deshpande
Age
20
Education
Graduation
Occupation
Student
Location
Delhi
I want to apply for jobs and find opportunities in quick and easy manner
Personality
Introvert
Confused
Active
Bio
Shrishti is a Computer Engineering student in JNU, Delhi. She is an enthusiastic youth who loves to explore new technology, new opportunities. Her aims is to get a job straight out of college but she hesitate to give face to face interviews.
Core needs
Would like the flexibility in the interview process
Unaware of One way interview system
Would like short video content about tips for interview, personal development
Need a community(something like telegram) which will attract more users
Would like instant feedback, badges and endorsement
Frustrations
Unaware of One way interview system
Anxiety and pressure of application process.
Don’t use interview platforms because of the hefty subscription amount
Don’t want to keep applying to every single company, the company should choose
me
Get’s anxious during face to face interviews
Research
Surveys
We created two separate Google Forms surveys, one for applicants to gather their views and another for recruiters to understand their perspectives. We distributed these surveys through platforms such as Reddit and Facebook. Significant insights from these surveys are:
80%
80% of the responders are from tech background followed by designers who use online job application platforms
40%
40% of the responders do not prefer Online Video Interview due to Complex login & application process, Hefty subscription amount, Unawareness of the platform
70%
70% of the responders are unaware of the One way interview platform
60%
60% of the responders want to try new platforms as it is convenient as per time and location. Applicants are also interested in understanding automated Performance review
Information Architecture
For Applicants
For Recruiters
Wireframes
Applicants Dashboard
Dashboard includes all the necessary information including performance statistics, new job opportunities, updates, and other messages and alerts
Application Process
The application process is very simple with just few steps. It starts with a system generated demo and then the actual application process to help users in the navigation and accessibility. The progress bar will help in navigation and keep the users motivated to complete the process
A demo will be given to help the user to preview the process of applicaation
Application Summary to review before submitting it. There are editing options at this step for the users
Interface designed in clean minimal way for easy navigation and accessibility
Last step of the application is to select the availability for the round of interview.
Recruiters Dashboard
Dashboard includes all the necessary information including applicants’ details, new job posting analytics, meeting schedules, etc.
Step 1: Add Job Details
Step 2: Add job description and skill requirements
Step 3: Add questions and post this job
View Candidates
Standardized format of candidates saves recruiters time and helps them in easier scanning for pre - screening round.
Lessons and Next Steps
There are numerous competing one-way interviewing web applications available, so focusing on features that solve the major issue of saving users time was vital in having a conceivably successful product. I believe that The 1 has excellent potential to help applicants and recruiters find a way to complete their process easily and efficiently.
Working with the team was an enjoyable experience. To manage our project deliverables we began our meetings doing the SCRUM method, which emphasized teamwork, accountability, and iterated progress toward our project goals. We found this framework very useful as it kept us on track during tight deadlines.